EXPERIENCE
Home Depot— UX Researcher
July 2018 – Present
I cross collaborate with interdisciplinary teams on the Paint, Home Depot Application and Mobile Web squads to validate designs and generate ideas for new features. I run in-person and remote moderated tests as well as unmoderated remote usability tests, then present the results to stakeholders.
Since I have been working with the app team, we were awarded #1 Retail App by Forrester for 2019! Our new filter design has seen a 30% increase with filter interaction, 49 bps lift in percentage of product detail page visits, and 13 bps conversion increase for customers who interacted with the new sort and filter. App 1-Click Checkout has also been highly successful and brought in 52% of cross-channel instant checkout orders.
Other projects I have been involved in are the redesign of the Project Color and Home Depot paint experiences. We’ve worked on the UI for the See It In My Space and Color Match, as well as a Pinterest integration and a Color Style Quiz
Princeton University — Research Assistant
May 2017 – August 2018
First author researcher, studying usability and policy factors which affect the software update process, using surveys and interviews. Working with Dr. Chetty at the Princeton HCI lab.
CASL — Human Centered Cybersecurity Curriculum Designer
February 2018 – September 2018
Developing course content for an Human Centered Cyber-security course as part of an interdisciplinary team. This is funded by an NSA initiative to offer open source curriculum content for cyber-security.
Amida— UX Research and Development Intern
April 2017 – September 2017
I planned and executed a usability study on the enterprise research software Indaba. Developed visualizations in d3.js to be used by the World Bank’s TC360. Created prototypes using the Adobe Creative Suite, Sketch and Invision. Also performed market research on competitors software.
University of Maryland, College Park— Graduate Research Assistant
August 2015 – PRESENT
- Designing and Conducting Qualitative Research studies specializing in Usable Security and Privacy (all semesters)
• Used R to Analysis Student Performance Data with the Learning Analytic Research Group (Spring 2017)
• Kids Team creating children’s technology using participatory design teams (2015-2016 school year)
DCIC— UX Design Internship
May 2016 – September 2016
Worked with a team to create a federated database for art restitution researchers. While there I created User Interface Prototypes and User Experience Testing Protocols. I also developed logos and graphic art.
EDUCATION
University of Maryland, College Park, MD — MS HCI
December 2019
Masters of Science in Human Computer Interaction
Kennesaw State University, Kennesaw, GA — ISA Certification
July 2015
Information Security and Assurance Certification
University of Missouri, Columbia, MO — B.Ed. and B.S.
May 2012
Bachelor of Education Educational Technologies
Bachelor of Science- Psychology.
Multicultural Certificate. Business Minor.
Publications/ Posters
Li, F., Rogers, L., Malkan, N., Mathur, A., Chetty, M. (2019). Keepers of the Machines: Examining How System Administrators Manage Software Updates For Multiple Machines, SOUPS 2019. Santa Clara, CA, USA
*We were awarded a distinguished paper award at SOUPS
Rogers, L. (2016). VASE (Visualized Atmosphere Sounding Exploration), IEEE Viz Poster Session, Baltimore, MD, USA
Rogers, L. & Vichita J. (2018). Smartwatch and tablet integrated technology to enhance the grocery shopping experience for low vision users, UX Insight Poster Session 2018, Utrecht, The Netherlands
Bai, W., Rogers, L., Rand, W., and Mazurek, M. (2016). Investigating Privacy Experts’ Perceptions Towards Online Data Sharing, University of Maryland HCIL Symposium Poster Session 2016. College Park, MD, USAJennifer Golbeck, Zahra Ashktorab, Rashad O. Banjo, Alexandra Berlinger, Siddharth Bhagwan, Cody Buntain, Paul Cheakalos, Alicia A. Geller, Qunit Gregory, Rajesh Kumar Gnanasekaran, Raja Rajan Gunasekaran, Kelly M. Hoffman, Jenny Hottle, Vichita Jienjitlert, Shivika Khare, Ryan Lau, Marianna J. Martindale, Shalmali Naik, Heather L. Nixon, Piyush Ramachandran, Kristine M. Rogers, Lisa Rogers, Meghna Sardana Sarin, Gaurav Shahane, Jayanee Thanki, Priyanka Vengataraman, Zijian Wan and Derek Michael Wu. (2017). A Large Labeled Corpus for Online Harassment Research. Proceedings of the 9th International ACM Web Science Conference. Troy, NY