| Email: lmrogers@gmail.com |
| EXPERIENCE Home Depot— UX Researcher July 2018 – Present I cross collaborate with interdisciplinary teams on the Paint, Home Depot Application and Mobile Web squads to validate designs and generate ideas for new features. I run in-person and remote moderated tests as well as unmoderated remote usability tests, then present the results to stakeholders. Since I have been working with the app team, we were awarded #1 Retail App by Forrester for 2019! Our new filter design has seen a 30% increase with filter interaction, 49 bps lift in percentage of product detail page visits, and 13 bps conversion increase for customers who interacted with the new sort and filter. App 1-Click Checkout has also been highly successful and brought in 52% of cross-channel instant checkout orders. Other projects I have been involved in are the redesign of the Project Color and Home Depot paint experiences. We’ve worked on the UI for the See It In My Space and Color Match, as well as a Pinterest integration and a Color Style Quiz Princeton University/ University of Maryland — Research Assistant May 2017 – August 2018 I designed studies, recruited participants, interviewed using a semi-structured mod guide, coded and analyzed qualitative and quantitative data. We studied usability and policy factors which affect the software update process, using surveys and interviews. I worked with Dr. Chetty from the Princeton Human Computer Interaction Lab. CASL/ University of Maryland — Human Centered Cybersecurity Curriculum Designer February 2018 – August 2018 I developed course content for a Human Centered Cyber-security course as part of an interdisciplinary team. This was funded by an NSA initiative to offer open source curriculum content for cyber-security. Amida— UX Research and Development Intern April 2017 – September 2017 I conducted usability studies on the enterprise research software Indaba. Developed visualizations in d3.js to be used by the World Bank’s TC360. UX SKILLS Usability Testing Participatory Design Inclusive Design Data Visualization Prototyping Methodology Heuristic Analysis Survey Design Web Design Curriculum Design Mixed Methods Study Design Storyboarding Personas Developing User Interviews Design Ideation User Testing DScout Userzoom Morae TECHNICAL SKILLS Remote Mobile Testing Usertesting.com Qualtrics Adobe Creative Suite HTML/CSS/JavascriptD3.JSPython/R Data Cleaning Tableau Gephi Invision Sketch EDUCATION University of Maryland, College Park, MD — MS HCIDecember 2019Masters of Science in Human Computer Interaction Kennesaw State University, Kennesaw, GA — ISA CertificationJuly 2015Information Security and Assurance Certification University of Missouri, Columbia, MO — B.Ed. and B.S.May 2012Bachelor of Education Educational Technologies Bachelor of Science- Psychology. Multicultural Certificate. Business Minor. PUBLICATIONS/POSTERSLi, F., Rogers, L., Malkan, N., Mathur, A., Chetty, M. (2019). Keepers of the Machines: Examining How System Administrators Manage Software Updates For Multiple Machines, SOUPS 2019. Santa Clara, CA, USA *We were awarded a distinguished paper award at SOUPSRogers, L. (2016). VASE (Visualized Atmosphere Sounding Exploration), IEEE Viz Poster Session, Baltimore, MD, USARogers, L. & Vichita J. (2018). Smartwatch and tablet integrated technology to enhance the grocery shopping experience for low vision users, UX Insight Poster Session 2018, Utrecht, The NetherlandsBai, W., Rogers, L., Rand, W., and Mazurek, M. (2016). Investigating Privacy Experts’ Perceptions Towards Online Data Sharing, University of Maryland HCIL Symposium Poster Session 2016. College Park, MD, USAJennifer Golbeck, Zahra Ashktorab, Rashad O. Banjo, Alexandra Berlinger, Siddharth Bhagwan, Cody Buntain, Paul Cheakalos, Alicia A. Geller, Qunit Gregory, Rajesh Kumar Gnanasekaran, Raja Rajan Gunasekaran, Kelly M. Hoffman, Jenny Hottle, Vichita Jienjitlert, Shivika Khare, Ryan Lau, Marianna J. Martindale, Shalmali Naik, Heather L. Nixon, Piyush Ramachandran, Kristine M. Rogers, Lisa Rogers, Meghna Sardana Sarin, Gaurav Shahane, Jayanee Thanki, Priyanka Vengataraman, Zijian Wan and Derek Michael Wu. (2017). A Large Labeled Corpus for Online Harassment Research. Proceedings of the 9th International ACM Web Science Conference. Troy, NY |